AWS hosting recharge policies (FY 2026 to 2027)
We recharge all AWS hosting costs to your service team. When you request a new AWS account, you must provide:
- your organisation’s cost code
- contact details for your finance representative
- contact details for your technical lead
Recharge model
The recharge includes:
- 100% of your AWS account cost
- a 5% service fee
- shared platform infrastructure costs (about 2% pro rata)
- Enterprise support costs (about 7% pro rata)
Overall discount
Your service team receives a net discount of 8% on AWS costs.
This is calculated by taking the 22% OVGA2 discount and subtracting the 5% service fee, 2% infrastructure cost, and 7% Enterprise support cost.
Why we apply these charges
Cross-government discount
The Cabinet Office uses the cross-government OVGA2 AWS contract to secure a 22% discount. We pass this discount directly to your account. This saving offsets the 5% service fee.
Security and compliance
The service fee and shared costs fund central security controls. This includes threat monitoring from the Cabinet Office Security Operating Centre (SOC), automated compliance checks, and security guardrails. This means you do not have to build these security services yourself.
Contract management
The service fee covers the administration of the AWS contract. This includes vendor relations, billing, financial reporting, and account provisioning. This removes the procurement burden from your service team.
Shared infrastructure and support
Sharing costs gives you access to 24/7 AWS Enterprise Support and foundational infrastructure managed by the Platform Engineering team. This makes high-tier resources affordable for all teams.